ServiceNow Q1 2026 beats and raises subscription guide; Middle East deal delays hit shares

ServiceNow reported first-quarter 2026 total revenue of $3.77 billion, up 22%, and subscription revenue of $3.67 billion, also up 22%, and it beat the high end of its guidance. It raised full-year subscription revenue guidance to $15.735 billion to $15.775 billion, a figure that includes about 125 basis points from Armis, but said conflict in the Middle East delayed large on-premises deals and cut subscription growth by about 75 basis points. Shares fell sharply in the next session as investors focused on the deal delays and a weaker margin outlook.

• Total revenue $3.77B, up 22%; subscription revenue $3.67B, up 22%
• Non-GAAP EPS $0.97 diluted; non-GAAP operating margin 32%
• FY2026 subscription revenue guidance raised to $15.735B to $15.775B from $15.53B to $15.57B
• Q2 subscription revenue guidance $3.815B to $3.820B
• Middle East conflict delayed large on-premises deals, about a 75 basis point headwind
• FY2026 non-GAAP operating margin guided to 31.5%, with Armis a margin headwind

SEC filing 8-K · accession 0001373715-26-000054 · sec.gov ↗